John Hogan has been an instructor and training consultant for iManage since 2011. He chiefly focuses on iManage Work, iManage Share, and RAVN, and teaches to both technical and non-technical audiences.
Prior to joining iManage he spent six years as an instructor at an online media company, where he taught classes on content management, blogging, Web analytics, and podcasting software. Hogan also spent 25 years as an editor and reporter, including five years covering information technology. He also is a U.S. Navy veteran.
Thoughtful planning ahead of time will help you deliver a memorable performance as an online trainer.
An online trainer also should never forget the needs of attendees when conducting virtual training.
Online training presents a unique set of challenges, particularly with attendee engagement and technology issues.